Shift Management Solution for Healthcare Industry

HLth.care Team

The idea behind HLth.care is to provide an online tool for nurses to manage their shifts at hospitals. Since our clients have long experience in this industry, they understand its problems deeply. In the short term, many hospitals use manual processes to manage shift work which is time-consuming and has many drawbacks. When a nurse is absent, finding a replacement is a difficult task. So this idea came about in which Hospital users can manage their own shifts, can communicate internally with other team members and also exchange shifts between team members.

Business Idea and Challenges

"Creating forms and faxing documents is slow and expensive and when coupled with increasingly complex payer- and product-specific requirements, presents tremendous operational challenges for most HME providers"

Chris Watson, chief strategy officer at Brightree

Challenges

Mobile and Web integration with accurate information.
Account, Team, chats, shift management module installation.
Latest version of Mobile OS and Web need to be prior.

User Industries and flow

Due to time constraints, clients decided to increase user traffic. So they update the name of the application from HLth.care to HLth.care Team which means all HLth.care teams can use this application. An additional benefit is the ability to manage shifts online without paper. Also we can analyze and provide hlth.care users with less effort and spending.

01
Implementation

We got selected to develop this application with our team of five people on both Mobile and Web. Admin & frontend are both using ROR on the Web Admin side, as well as iOS & Android on the Mobile side.
02
Engineering

With a small team that is highly experienced, we always ensure the quality of the code. So we can track progress and do the necessary when need be, we always use product management tools. Our team always conducts extensive research into any third-party plugin prior to adding it to our site.
03
Solution

We have basic modules flow on the client side like Shift management with Exchange internal in teams, Organization and teams with Chat capabilities, Account management. First, we designed this application and got it approved. We developed the first version over the course of a year and published it with mobile and frontend.

Version and 3rd Party Plug-in Hurdles

Version Update

As this application works on multiple Os like Android, iOS and Web, it’s time consuming to keep the application up to date with all the versions.

3rd Party Plugin

There is a main third-party plug-in on this application for chat. Adding the plugin once was required and the process took some time from the server side and the mobile side.
as per software requirement.

Outstanding Product that helps Healthcare Industry to work efficiently

Shift Plan For You

Our developed App, ‘HLth.care’ supports you around the topic roster.

Working In A Team

Take part in a unit of HLth.care! Each team member can share his/her roster.

Exchange Shifts

The app facilitates changing shifts and dealing with short-term schedule changes.

Secure Settings

The app is built with security features. The account information of users can also be managed.

HLth.care with JIRA

For sharing new modules and ideas, we used JIRA as the project management tool for 2.5 years, followed by Github. Our Tool keeps track of all ideas and feedback from developers and clients, along with future development tasks and current development progress.

"Client has technical background and knows about success and failure ratio in mobile applications. So, for this application’s success, the client took 2 years of time for background study and failure plan."

Chris Watson, chief strategy officer at Brightree

Impact by Numbers

41
Sessions

leverage MyForms to significantly cut order processing times, accelerate the time to submit claims, and reduce errors during order creation and confirmation.
63
Organic search traffic

leverage MyForms to significantly cut order processing times, accelerate the time to submit claims, and reduce errors during order creation and confirmation.
35
Pageviews

leverage MyForms to significantly cut order processing times, accelerate the time to submit claims, and reduce errors during order creation and confirmation.